Privacy Policies

Privacy and cookies policy

  1. Introduction

1.1    We are committed to safeguarding the privacy of our website visitors and service users.

1.2    This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

1.3    We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website

1.4    In this policy, “we”, “us” and “our” refer to SJD Consultants Limited trading as MDD First Aid.  For more information about us, see Section 15.

  1. How we use your personal data

2.1    In this Section 2 we have set out:

(a)    the general categories of personal data that we may process;

(b)    in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c)    the purposes for which we may process personal data; and

(d)    the legal bases of the processing.

2.2    We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

2.3    We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.13  We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.14  In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.15  Please do not supply any other person’s personal data to us, unless we prompt you to do so.

  1. Automated decision-making

3.1    We do not use your personal data for the purposes of automated decision-making.

  1. Providing your personal data to others

4.1    We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

  1. International transfers of your personal data

5.1    In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.4    Our website analytics provider is situated in the United States.  The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries.  Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

5.5    You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

  1. Retaining and deleting personal data

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3    We will retain your personal data as follows:

(a)    Usage data will be retained for a for a maximum period of 3 months

6.5    Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

  1. Security of personal data

7.1    We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

7.2    We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.

7.3    You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.4    You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

  1. Amendments

8.1    We may update this policy from time to time by publishing a new version on our website.

8.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

  1. Your rights

9.1    In this Section 9, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

9.2    Your principal rights under data protection law are:

(a)    the right to access;

(b)    the right to rectification;

(c)    the right to erasure;

(d)    the right to restrict processing;

(e)    the right to object to processing;

(f)    the right to data portability;

(g)    the right to complain to a supervisory authority; and

(h)    the right to withdraw consent.

9.3    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

9.4    You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

9.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

9.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

9.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

9.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

9.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

9.10  To the extent that the legal basis for our processing of your personal data is:

(a)    consent; or

(b)    that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

9.11  If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

9.12  To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

9.13  You may exercise any of your rights in relation to your personal data by written notice sent to us at contact@mddfirstaid.co.uk in addition to the other methods specified in this Section 9.

  1. Third party websites

10.1  Our website includes hyperlinks to, and details of, third party websites.

10.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  1. About cookies

11.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.2  Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

11.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

  1. Cookies that we use

12.1  Our website does not directly use cookies, save for features made available by our service providers.

  1. Cookies used by our service providers

13.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

13.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.  The relevant cookies are:

  • 1P_JAR
  • __utma, __utmb, __utmt_UA-10005-1, __utmz
  • _gat_UA-38676921-4, _gat_UA-38676921-23
  • _gat, _ga, _gid, AID, CGIC, CONSENT, DV
  • NID, OGPC, OGP, PL_GACID, SNID, WMC
  1. Managing cookies

14.1  Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)    http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)    https://support.apple.com/kb/PH21411 (Safari); and

(f)    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

14.2  Blocking all cookies will have a negative impact upon the usability of many websites.

14.3  If you block cookies, you will not be able to use all the features on our website.

 

 

  1. Our details

15.1  This website is owned and operated by SJD Consultants Limited trading as MDD First Aid.

15.2  We are registered in England and Wales under registration number 07329153, and our usual place of business is at The Hall, Priory Hill, Rugby Road, Coventry, CV8 3FZ

15.3  You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on the contact number published on our website from time to time; or

(d)    by email, using contact@mddfirstaid.co.uk

What information do we collect about you?

  • Your name
  • Your job title
  • The name of the organisation you work for
  • Your address
  • Your mobile and/or fixed-line telephone number
  • Your email address
  • Copies of your correspondence with us (including emails)
  • Feedback you provide on our customer service
  • Your testimonials concerning our products and services

 

The information we collect is categorised as contact details, correspondence, customer service feedback and product/service testimonials.

 

If you are a consumer, sole trader or representing a partnership, we will also collect details on the method of payment you will use to settle our invoices.

Why do we collect this information?

You are a contact nominated by one of our customers.

 

We will process your Personal Data under our legitimate interests, which are:

 

  • Direct marketing of our entire product and services portfolio
  • Customer service
  • Account management
  • Soliciting customer feedback on the customer service they experience
  • Soliciting and publishing customer testimonials concerning the products and services offered by the business

 

If you are a consumer, a sole trader or representing a partnership, we will also process:

 

  • Your name
  • The name of the organisation you work for (if provided)
  • Your address
  • The payment details you have provided

 

under our mutual contract to deliver your products and services, and to fulfil our legal obligations under taxation law.  We will only send you marketing emails if you have given your consent for this, or you have purchased a similar product or service from us in the past.

 

If you are a consumer, a sole trader or representing a partnership and do not provide the Personal Data we need to fulfill the contract for the goods or services you have asked us to provide, or do not provide the Personal Data we need to meet our legal obligations, we will be unable to proceed with the order you have placed with us.

 

Should you have registered one or more of your telephone numbers with the Telephone Preference Service (TPS) or the Corporate Telephone Preference Service (CTPS), we will only call you for marketing purposes if you have given your consent for us to do so.

Where did we get your information?

We collected your Personal Data from yourself or one of your colleagues.

Who might we share your information with?

We will share your Personal Data with British local and central government bodies and agencies; to the extent required by law.

 

We will also share your Personal Data with our suppliers, such as those providing data storage, record-keeping and messaging services.  Such suppliers will process your Personal Data solely at our direction, and not for any other purpose.

Can you opt-out?

Please let us know by sending a message to contact@mddfirstaid.co.uk if you wish to:

 

  • Opt out of our direct marketing
  • Withdraw your consent to receive marketing emails, where you have previously granted this.
  • Withdraw your consent for marketing by phone, where you have agreed to this in the past.
  • Withdraw any testimonial concerning our products or services

What do we do with your information?

We will use your Personal Data to communicate with you regarding the products and services we supply to your organisation.

 

In cases where you have provided us with feedback on our customer service, we will use this to improve and influence the products, services and customer experience we provide.

 

When you have provided testimonials concerning our products and services, we will publish these in our marketing materials (including your name, job title and organisation if you have agreed to this).

How long do we keep hold of your information?

Your Personal Data will be retained for up to three years after we have last been in contact with you.

 

If you are a consumer, a sole trader or representing a partnership, we will retain:

 

  • Your name
  • The name of the organisation you work for (if provided)
  • Your address
  • A summary of your payment details

 

for up to seven years after you last purchased a product or service from us.

What are your rights?

You can contact us at contact@mddfirstaid.co.uk and:

 

  • Ask us to provide a copy of the Personal Data for you that we hold or process.
  • Request that we make a correction to the Personal Data for you that we hold or process.
  • Object to our processing of your Personal Data.
  • When you have withdrawn your consent for our processing concerning one or more pieces of your Personal Data, request that we erase the relevant items.

 

If you are unhappy with our processing of your Personal Data; or our handling of a related request you can complain to the ICO at https://ico.org.uk/concerns or contact them by telephone on 0303 123 1113.

 

You also have the right to take legal action if you are not satisfied with our handling of your Personal Data; or how we deal with a related request.

Will your information be transferred overseas?

From time to time, our suppliers may store and process your data outside the European Economic Area (EEA), in the United States.

 

When this occurs, your Personal Data is safeguarded by our policy of using suppliers who have adopted European Union (EU) Model Clauses; or who hold a current Privacy Shield certification for their US-based operations.

What are our contact details?

This Privacy Notice is issued by SJD Consultants Limited trading as MDD First Aid.

 

Our principal place of business is The Hall, Priory Hill, Rugby Road, Coventry, CV8 3FZ.

 

You can contact us:

 

  • By post, using the postal address given above.
  • By Telephone, on the contact number published on our website.
  • By email using contact@mddfirstaid.co.uk

What information do we collect about you?

  • Your name
  • Your job title
  • The name of the organisation you work for
  • Your address
  • Your mobile and/or fixed-line telephone number
  • Your email address
  • Copies of your correspondence (including emails)

 

The details we collect are categorised as contact details and correspondence.

Why do we collect this information?

You are a contact at an organisation who may benefit from our products and services.

 

We will process your Personal Data under our legitimate interests, which are:

 

  • Direct marketing
  • Answering an inbound request for more information on the products and services provided by the business

 

If you are a consumer, a sole trader or representing a partnership, we will only send you marketing emails if you have given your consent for this, or you have previously discussed purchasing a similar product or service from us.

 

Should you have registered one or more of your telephone numbers with the Telephone Preference Service (TPS) or the Corporate Telephone Preference Service (CTPS), we will only call you for marketing purposes if you have given your consent for us to do so.

Where did we get your information?

We collected your Personal Data from one or more of the following sources:

 

  • Yourself or one of your colleagues
  • Your organisation’s website
  • Publicly-available online directories, such as those offered by Chambers of Commerce
  • Mailing lists which we have purchased
  • An enquiry we received from your organisation

 

 

Who might we share your information with?

We will share your Personal Data with British local and central government bodies and agencies; to the extent required by law.

 

We will also share your Personal Data with our suppliers, such as those providing data storage, record-keeping and messaging services.  Such suppliers will process your Personal Data solely at our direction, and not for any other purpose.

Can you opt-out?

Please let us know by sending a message to contact@mddfirstaid.co.uk if you wish to:

 

  • Opt out of our direct marketing
  • Withdraw your consent to receive marketing emails, where you have previously granted this.
  • Withdraw your consent for marketing by phone, where you have agreed to this in the past.

What do we do with your information?

We will use your Personal Data to directly market our products and services to your organisation (including marketing by email, telephone and post), and provide any information you have requested.

How long do we keep hold of your information?

Your Personal Data will be retained for up to three years after we have last been in contact with you.

What are your rights?

You can contact us at contact@mddfirstaid.co.uk and:

 

  • Ask us to provide a copy of the Personal Data for you that we hold or process.
  • Request that we make a correction to the Personal Data for you that we hold or process.
  • Object to our processing of your Personal Data.
  • When you have withdrawn your consent for our processing concerning one or more pieces of your Personal Data, request that we erase the relevant items.

 

If you are unhappy with our processing of your Personal Data; or our handling of a related request you can complain to the ICO at https://ico.org.uk/concerns or contact them by telephone on 0303 123 1113.

 

You also have the right to take legal action if you are not satisfied with our handling of your Personal Data; or how we deal with a related request.

Will your information be transferred overseas?

From time to time, our suppliers may store and process your data outside the European Economic Area (EEA), in the United States.

 

When this occurs, your Personal Data is safeguarded by our policy of using suppliers who have adopted European Union (EU) Model Clauses; or who hold a current Privacy Shield certification for their US-based operations.

What are our contact details?

This Privacy Notice is issued by SJD Consultants Limited trading as MDD First Aid.

 

Our principal place of business is The Hall, Priory Hill, Rugby Road, Coventry, CV8 3FZ.

 

You can contact us:

 

  • By post, using the postal address given above.
  • By Telephone, on the contact number published on our website.
  • By email using contact@mddfirstaid.co.uk

What information do we collect about you?

  • Your name
  • Your job title
  • The name of the organisation you work for
  • Your business address
  • Your mobile and/or fixed-line telephone number
  • Your email address

 

The information we collect is categorised as contact details.

 

If you successfully complete your training course and move forward to certification, we will also collect:

 

  • Your home address
  • Your signature

Why do we collect this information?

You are attending one of our training courses, and we’re looking forward to working with you.

 

We will process your Personal Data under our legitimate interests, which are:

 

  • Delivery of first aid training and associated certification

Where did we get your information?

We collected your Personal Data from yourself or one of your colleagues.

Who might we share your information with?

We will share your Personal Data with British local and central government bodies and agencies; to the extent required by law.

 

Following the completion of your training course, if you move forward to certification we will share your Personal Data with ProTraining, who will issue and manage your certification.

 

We will also share your Personal Data with our suppliers, such as those providing data storage, record-keeping and messaging services.  Such suppliers will process your Personal Data solely at our direction, and not for any other purpose.

What do we do with your information?

We will use your Personal Data for one or more of the following purposes:

 

  • Scheduling and arranging training courses
  • Collecting course feedback
  • Certifying successful course delegates
  • Certification record-keeping

How long do we keep hold of your information?

Your signature will only be retained until your certification is confirmed (where applicable).

 

We will hold your contact number until your course has been delivered.

 

Otherwise, your Personal Data will be retained for up to three years after:

 

  • Your course was delivered; or
  • Your certification was confirmed

What are your rights?

You can contact us at contact@mddfirstaid.co.uk and:

 

  • Ask us to provide a copy of the Personal Data for you that we hold or process.
  • Request that we make a correction to the Personal Data for you that we hold or process.
  • Object to our processing of your Personal Data.

 

If you are unhappy with our processing of your Personal Data; or our handling of a related request you can complain to the ICO at https://ico.org.uk/concerns or contact them by telephone on 0303 123 1113.

 

You also have the right to take legal action if you are not satisfied with our handling of your Personal Data; or how we deal with a related request.

Will your information be transferred overseas?

From time to time, our suppliers may store and process your data outside the European Economic Area (EEA), in the United States.

 

When this occurs, your Personal Data is safeguarded by our policy of using suppliers who have adopted European Union (EU) Model Clauses; or who hold a current Privacy Shield certification for their US-based operations.

What are our contact details?

This Privacy Notice is issued by SJD Consultants Limited trading as MDD First Aid.

 

Our principal place of business is The Hall, Priory Hill, Rugby Road, Coventry, CV8 3FZ.

 

You can contact us:

 

  • By post, using the postal address given above.
  • By Telephone, on the contact number published on our website.
  • By email using contact@mddfirstaid.co.uk

What information do we collect about you?

  • Your name
  • Your email address
  • Copies of your correspondence with us (including emails)

 

The details we collect are categorised as contact details and correspondence.

Why do we collect this information?

You wish to send, or have sent us, a message using one the forms on our website which supports this.

 

We will process your Personal Data under our legitimate interests, which are:

 

  • Providing an inbound messaging facility to users of the company’s website

Where did we get your information?

We have collected your Personal Data from you directly.

Who might we share your information with?

We will share your Personal Data with British local and central government bodies and agencies; to the extent required by law.

 

We will also share your Personal Data with our suppliers, such as those providing data storage, record-keeping and messaging services.  Such suppliers will process your Personal Data solely at our direction, and not for any other purpose.

What do we do with your information?

We will use your Personal Data when answering the question or enquiry you have sent to us.

How long do we keep hold of your information?

Your Personal Data will be retained for up to three years after we have last been in contact with you by post, telephone or email.

What are your rights?

You can contact us at contact@mddfirstaid.co.uk and:

 

  • Ask us to provide a copy of the Personal Data for you that we hold or process.
  • Request that we make a correction to the Personal Data for you that we hold or process.
  • Object to our processing of your Personal Data.

 

If you are unhappy with our processing of your Personal Data; or our handling of a related request you can complain to the ICO at https://ico.org.uk/concerns or contact them by telephone on 0303 123 1113.

 

You also have the right to take legal action if you are not satisfied with our handling of your Personal Data; or how we deal with a related request.

Will your information be transferred overseas?

From time to time, our suppliers may store and process your data outside the European Economic Area (EEA), in the United States.

 

When this occurs, your Personal Data is safeguarded by our policy of using suppliers who have adopted European Union (EU) Model Clauses; or who hold a current Privacy Shield certification for their US-based operations.

What are our contact details?

This Privacy Notice is issued by SJD Consultants Limited trading as MDD First Aid.

 

Our principal place of business is The Hall, Priory Hill, Rugby Road, Coventry, CV8 3FZ.

 

You can contact us:

 

  • By post, using the postal address given above.
  • By Telephone, on the contact number published on our website.

By email using contact@mddfirstaid.co.uk

What information do we collect about you?

  • Your name
  • Your job title
  • The name of the organisation you work for
  • Your address
  • Your mobile and/or fixed-line telephone number
  • Your email address
  • Copies of correspondence (including emails)

 

The details we collect are categorised as contact details and correspondence.

 

If you operate as a sole trader, or in a partnership, we will also collect the details used to make payments to you.

Why do we collect this information?

You are a contact nominated by one of our suppliers.

 

We will process your Personal Data under our legitimate interests, which are:

 

  • Arranging the supply of products or services, and the on-going management of such arrangements

 

If you operate as a sole trader, or in a partnership, we will also process your Personal Data in support of the contract covering our relationship, and to discharge our legal obligations to HMRC.

Where did we get your information?

We collected your Personal Data from one or more of the following sources:

 

  • Yourself or one of your colleagues
  • Your organisation’s website
  • A recommendation or referral from a mutual contact

Who might we share your information with?

We will also share your Personal Data with British local and central government bodies and agencies; to the extent required by law.

 

We will also share your Personal Data with our other suppliers, such as those providing data storage, record-keeping and messaging services.  Such suppliers will process your Personal Data solely at our direction, and not for any other purpose.

What do we do with your information?

We will use your Personal Data to communicate with you regarding the products and services you supply to us.

 

If you operate as a sole trader, or in a partnership, we will also use your Personal Data to:

 

  • Process invoices you submit to us
  • Make payments to you
  • Hold invoice and payment records to satisfy our obligations due to HMRC

How long do we keep hold of your information?

Copies of your correspondence will be retained for up to one year after your organisation ceases to be one of your suppliers.

 

Your other Personal Data will be retained until your organisation nominates an alternative contact in your place, or one year has passed since our last correspondence.

 

If you operate as a sole trader, or in a partnership, we will retain copies of your invoices, and details on payments we have made to you, for up to seven years.

What are your rights?

You can contact us at contact@mddfirstaid.co.uk and:

 

  • Ask us to provide a copy of the Personal Data for you that we hold or process.
  • Request that we make a correction to the Personal Data for you that we hold or process.
  • Object to our processing of your Personal Data.

 

If you are unhappy with our processing of your Personal Data; or our handling of a related request you can complain to the ICO at https://ico.org.uk/concerns or contact them by telephone on 0303 123 1113.

 

You also have the right to take legal action if you are not satisfied with our handling of your Personal Data; or how we deal with a related request.

Will your information be transferred overseas?

From time to time, our suppliers may store and process your data outside the European Economic Area (EEA), in the United States.

 

When this occurs, your Personal Data is safeguarded by our policy of using suppliers who have adopted European Union (EU) Model Clauses; or who hold a current Privacy Shield certification for their US-based operations.

What are our contact details?

This Privacy Notice is issued by SJD Consultants Limited trading as MDD First Aid.

 

Our principal place of business is The Hall, Priory Hill, Rugby Road, Coventry, CV8 3FZ.

 

You can contact us:

 

  • By post, using the postal address given above.
  • By Telephone, on the contact number published on our website.
  • By email using contact@mddfirstaid.co.uk
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